FAQ
What are your care instructions?
For longevity of the print, machine wash inside out, with cold water and mild detergent. Hang to dry. Do not use bleach or iron directly on the design.
What is your turnaround time?
All pieces are made to order. Our creations take time, please allow up to 7 days for processing.
After your order has processed and shipped, you will receive a shipping confirmation email.
How will my item look in person?
Please note that because of the porosity of sweatshirts, hoodies, and heather coloured shirts, designs may look more faded and distressed than on solid coloured tees. Additionally, colour matches between youth, toddler, baby and adult may vary. Items may not be a exact colour match.
How much is shipping?
We ship to most countries.
Shipping is calculated based on weight and destination. We have worked hard to keep international shipping costs as low as possible. Please contact us with any questions or concerns. We are here to help!
What is your return or exchange policy?
Because of the custom nature of our products, we do not offer returns or exchanges. If you are unhappy with your order, please contact us within 30 days of receiving your order and we will be happy to assist you. You can contact us by email at hello@plustomini.com
Will I be charges duties and taxes?
Unfortunately, as soon as your order leaves our warehouse, we cannot control what your country decides to charge you. You may incur customs, duties, taxes or VAT. We have no control over these charges, and unfortunately these costs are up to the customer to pay.
Are you accepting collabs or partnerships?
Please contact hello@plustomini.com with your pitch and/or media kit, and we will be sure to get back to you! We love working with creatives!